AI that chases the chain
Chains break in the silence between updates. We build an AI that chases solicitors, lenders and surveyors for you, keeps a full record of every conversation, and flags any chain that's started to drift. Every chase is drafted for your team to read and approve before it sends.
The problem
Once a sale is agreed, the real work begins, and most of it is admin. Chasing the buyer's solicitor for searches. Chasing the seller's solicitor for replies. Nagging surveyors and lenders. Calling vendors who haven't heard anything in a week and have started to panic.
One progressor can really only hold around forty live chains at a time before the cracks start to show. A chain that quietly falls through costs more than the fee, because it costs the next instruction the vendor was about to give you.
How Sortd solves it
We build an AI that watches every chain in your pipeline. It chases solicitors and lenders on a schedule you set, keeps a record of every reply against the deal, and flags any chain that's gone quiet for too long.
When something useful happens, a memorandum of sale acknowledged, a survey booked, searches returned, the AI drafts the update to the vendor and the buyer in plain English. Your team reads it, edits if they want, and clicks send.
Behind the scenes, the AI is doing three things on repeat. It notices when something changes or when something's gone quiet. It does the work, chasing, drafting or escalating. And it shows your progressor a clear list of chains, with the ones that need a real human conversation today at the top.
What's included
- Chases solicitors and lenders on a schedule you set
- A clear list of chains that have started to stall
- Drafts the status updates for the vendor and buyer
- Tracks memorandum of sale and the exchange checklist
- Full record of every message sent and received
- Your team approves anything sensitive before it sends
- Weekly chain summary for senior management
- Monthly tuning and a report on time to exchange
What it connects to
We connect to your tools either through their built-in connections or, where those don't exist, by logging in and working the way a member of staff would. Common ones:
How it stays on the right side of the rules
Your data stays in the UK or EU. There's a full record of every chase message and every reply, built to satisfy AML, Consumer Protection from Unfair Trading Regulations and the TPO (The Property Ombudsman) code. We document the whole thing for your data protection officer and your auditors before it goes live.
Get your pipeline sorted.
A 30-minute discovery call. No prep needed. We come back within one working day with two or three places AI would make the biggest difference.