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SortdSortd.
AI consultancy for UK estate agents

Get your estate agency Sortd. AI that follows the rules your agency lives by.

We build the AI that chases solicitors, writes your vendor updates and clears the admin off your desk. Nothing leaves the office until your team clicks approve.

What we build

Five jobs we hand off to AI.

We don't sell you a piece of software. We design, build and run the AI that sits behind your existing agency, alongside the team and the CRM you already have.

01 / Sales progression

AI that chases the chain

Chains fall through in the silence between updates. We build an AI that chases solicitors, lenders and surveyors for you, keeps a full record of every conversation, and flags any chain that's gone quiet. Every chase is drafted for your team to read and approve before it sends.

  • Chases solicitors, lenders and surveyors for you
  • Flags any chain that's started to stall
  • Your team approves every chase before it sends
Read more
02 / Vendor updates

AI that writes vendor updates

Vendors lose faith in the silence between calls. We build an AI that reads your CRM and writes a clear, honest update for every vendor on a schedule you set, in the negotiator's own voice. Drafts land in your inbox to approve with one click.

  • Weekly updates plus instant ones after offers and viewings
  • Written in the negotiator's voice, not a robot voice
  • One click to approve, edit or hold before it sends
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03 / Viewing receptionist

AI that books viewings

Books, confirms and reschedules viewings over email, SMS and WhatsApp. It knows the diary and your stock, so it only offers slots that actually work. Anything unusual goes straight to a person on your team.

  • Knows your calendar and which properties are still available
  • Replies on email, SMS and WhatsApp, evenings and weekends
  • Passes the call to your team the moment it goes off-script
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04 / Inbox copilot

AI that drafts your email

Sits inside Outlook or Gmail and writes the first draft of every reply in the negotiator's voice. Summarises long threads in three lines. Puts the email that actually needs a person at the top of the inbox.

  • Drafts replies in each negotiator's voice
  • Three-line summaries of long solicitor threads
  • Surfaces the hot leads and complaints first
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05 / Lead qualifier

AI that handles portal enquiries

Answers every Rightmove, Zoopla and OnTheMarket enquiry within seconds, asks the right qualifying questions, and books the viewing if the buyer's ready. Hands the conversation to a human the moment it needs one. Stays inside AML and TPO rules.

  • Replies to portal enquiries in your agency's voice
  • Asks qualifying questions and books a viewing if the buyer's ready
  • Hands over to a negotiator the moment it needs to
Read more
Where it lands

What it does on day one.

What you can expect the AI to do, not numbers we've made up. Every Sortd build has a person on your team approving messages before they send. The numbers for your agency get worked out on the discovery call.

For sales teams

Keep every chain moving, keep every vendor in the loop.

Solicitors, lenders and surveyors, on a schedule you set
Chase
Every message reviewed by a person before it sends
Approve
Vendor updates written from your CRM activity
Drafts
For lettings

From enquiry to signed tenancy without a thumb on a keyboard.

Right-to-rent and referencing pre-checks handled
Checks
AST drafted from your template, filled in from the CRM
Tenancy
Move-in dates booked and reminders sent
Diary
For commercial

Tenant briefs, market summaries and brochure drafts on demand.

Tenant requirements summarised the moment they arrive
Brief
Comparable letting evidence pulled in seconds
Comps
First draft generated from your inputs
Brochure
How we work

See the AI work first. Then you decide.

No 80-page contracts. No 12-month rollouts. We build a small working version of the AI for your agency, show it to you running on your own data, and only charge if you want the full, live version.

  1. 01
    Week 1

    Discovery call

    A 60-minute call to walk through your tools, your pipeline and the jobs that are eating the day. You leave with a written view of where AI would help most, whether you hire us or not.

  2. 02
    Weeks 2 to 3

    Free working version

    We build the AI. Not slides, not a workshop. A small working version of the AI for your agency, wired into a test slice of your CRM, with your team's approval step already built in. Free.

  3. 03
    Week 3

    Demo and decide

    We sit with you and show the AI working on your own data. You decide if it's worth building the full, paid version. No commitment until you've seen it run on your own agency.

  4. 04
    Week 4 onwards

    Build it for live use

    If you say yes, we build the full version, plug it into the rest of your CRM, test it on real cases, train the team and run it. Monthly tuning, monitoring and reporting come with it.

Why Sortd

What makes the pitch different.

You see the AI working before any money changes hands

Most consultancies sell a workshop. We build a small working version of the AI on your agency's data for free, and show it to you. You only pay if you decide to build the full version for live use.

Works with whichever CRM you already use

AI built into your CRM is locked to that one CRM. Ours isn't. We work with Alto, Jupix, Dezrez, Vebra, agentOS, Acquaint, LeadPro, HomeFlow and others. No rip-and-replace.

Independent UK consultancy, not a tech bolt-on

We're a UK consultancy designing AI around your agency, not a US software company hoping it fits. TPO, AML and UK GDPR are built in from day one, and nothing goes out until a person on your team has clicked approve.

Built for UK property

Built around the tools and rules of UK property.

We're not a US team that read about British property once. Our AI works alongside the CRMs, portals and habits of the UK estate agency market.

AltoJupixDezrezVebraagentOSAcquaintLeadProHomeFlowReapitRightmoveZooplaOnTheMarketStreet.co.ukWhatsApp BusinessDocuSignOutlook & GmailAltoJupixDezrezVebraagentOSAcquaintLeadProHomeFlowReapitRightmoveZooplaOnTheMarketStreet.co.ukWhatsApp BusinessDocuSignOutlook & Gmail

Works with whichever CRM you already use

We work with Alto, Jupix, Dezrez, Vebra, agentOS, Acquaint, LeadPro, HomeFlow and Reapit. AI that's built into a CRM is locked to that one CRM. Ours isn't, and you don't need to switch.

Built around Rightmove, Zoopla and OnTheMarket

Designed from the ground up for how leads actually arrive from the portals, with the questions each portal expects built in.

Your data stays in the UK or EU

We keep everything in the UK or EU. The AI runs on Anthropic's EU servers. Personal data is hidden from the AI unless we need it. There's a full record of every message the AI sends, your data never trains a public model, and we hand the paperwork to your data protection officer ready to go.

Questions

What every agency asks before signing.

Got one we haven't answered? Bring it to the discovery call. It's usually the most useful 30 minutes of the week.

Discovery call

30 minutes.
A sharper agency by Friday.

Tell us a bit about your agency and where the time is leaking. We come back within one working day with two or three places AI would make the biggest difference. Useful even if you never hire us.

  • No prep needed. Bring your headaches
  • Fixed-fee builds, no per-seat AI charges
  • Your data stays in the UK or EU

We reply within one working day. No marketing spam, ever.